Burn all of Telkom down!

I had a 24 month contract that was to end on 31 July 2018. On 1 August I am notified that it has been turned into a month to month contract.

No one notified me of this change. And when I speak to the consultant Kwanda, she says that it would take a FULL month for the cancellations department to get back to me. No w this is unacceptable because who will be liable for the data that was loaded on this account for theis month - even if it is not used. And when I cancel the DO they will process on my account, this will give me a bad credit record.

Please cancel this whole thing , I am done with the incompetence of this company. You are much cheaper than your competitors but the trade-off is disgusting service!! I'll choose an expensive provider ANY DAY, EVERYDAY!!!!