CY
Carl Y
1 reviews | Active since Mar 2009
21 Jun 2015, 11:27
bundle no longer available with no prior warning
I have bought R1800 telkom airtime with the sole reason to convert it to data for the 60g+60g data bundle (as I have been doing for the last 2 years x 2). This morning I have found that it is no longer available with no prior notice that it wont be available. I now have R1800 airtime that is totally useless to me. The products that its been replaced with is totally nonsense. Its a *******. I thought you are supposed to be the cheapest but now you are just like the other networks just upping your prices and *********** the consumers
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Replies (1)Telkom's replyOfficial
21 Jun 2015, 11:35Hello carlalex,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM119421.
We apologise for any inconvenience caused.
Kind regards
Wesley Arendse
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM119421.
We apologise for any inconvenience caused.
Kind regards
Wesley Arendse
Telkom Social Media Team
Telkom's reply21 Jun 2015, 11:35
Official
Hello carlalex,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM119421.
We apologise for any inconvenience caused.
Kind regards
Wesley Arendse
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM119421.
We apologise for any inconvenience caused.
Kind regards
Wesley Arendse
Telkom Social Media Team
