AS
Azaan S

1 reviews | Active since Aug 2016

20 Jul 2017, 10:43

Bunch Of *******

<p>Be very careful of this company. They take your money,don't allocate to your account, suspend your account and still want payment from you. The call center staff is just as useless as the accounts department. Bunch of ****ing ****ers.</p>

0
Replies (3)
Telkom
Telkom's reply21 Jul 2017, 15:45
Official

Good day

Thank you for making contact with us. Please provide a brief description of your query for our team to assist

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

AS
Azaan S's update31 Jul 2017, 13:09
Reviewer Update

Debit order was rejected because that Nedbank account was closed 2 years ago. You guys were notified but you still debit that account and I'm sure if you were clued up by now you would see that I make payment every month for the account.

AS
Azaan S's update07 Aug 2017, 14:57
Reviewer Update

The account is not in arrears. If you allocate all my payments to my account when payment is made every month, you will see every month without fail the account is paid. For the last 2 years payment was made via bank deposit or EFT, it's strange that you cannot see how payment is made. You will not get my banking details because 2 years ago I had to close my Nedbank account due to you guys taking 3 months installment in 1 month and never returned my money. Proof of payment is sent to more then 5 people every month when my account is suspended but I still sit with the same *** service from you guys.One gets tired of hearing the same thing every month "we will forward your query to the collections team".