1 reviews | Active since May 2017
Bunch of losers!
<p>I was told by Telkom that my home contract had ended and was given a chance to upgrade from 4 gig meg speed to 8 gig meg speed. Right now, I am at 0 gig meg speed. Have called and laid so many complaints about how slow the line is and keep getting told someone will come and have a look at it. They send their people and it works for a day or 2 and then nothing again. I really am sick and tired of Telkom.</p>
Good day Samir,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Samir,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
I am absolutely fed up with the disgusting service that I am getting from Telkom. After posting on HelloPeter and them telling me that my matter has been escalated, nobody got back to me. I called them myself this morning and spoke to a lady by the name of Sabinah who tells me that my fault has been closed. I asked how this is possible and she says that the router needs to be replaced by myself as it is faulty. Please note that my new router was delivered to me by Telkom on 14 March 2017 when I started a new contract with them. After I explained this to her, she says that I need to take this router back to Telkom with a reference number and it will be replaced. I have to take time out of my day and fix their fault. I asked her why nobody had contacted me about my fault being closed and all she could say was that she apologises. I am really ****ed!! After more that 13 years with this company, this is the thanks I get. I have never made late payments and even with my connection being bad, I have paid on time. Thank you
I am absolutely fed up with the disgusting service that I am getting from Telkom. After posting on HelloPeter and them telling me that my matter has been escalated, nobody got back to me. I called them myself this morning and spoke to a lady by the name of Sabinah who tells me that my fault has been closed. I asked how this is possible and she says that the router needs to be replaced by myself as it is faulty. Please note that my new router was delivered to me by Telkom on 14 March 2017 when I started a new contract with them. After I explained this to her, she says that I need to take this router back to Telkom with a reference number and it will be replaced. I have to take time out of my day and fix their fault. I asked her why nobody had contacted me about my fault being closed and all she could say was that she apologises. I am really ****ed!! After more that 13 years with this company, this is the thanks I get. I have never made late payments and even with my connection being bad, I have paid on time. Thank you