bunch of liers

<p>since the 6th November i have been complaining about the slow internet speed. I upgraded to 10mb hoping this will help and i get an average speed of 0.41mb. At least 30 phone calls and promises that they will send a technician to sort the problem out... i am still waiting!!!!!! i find out today that all the different people i have spoken to who have promised to follow it up, didn't even log it on the system never mind contact the technician as they keep promising. Apparently this ghost technician (surprised he even has a job) has sorted the problem at the exchange. well thats funny!! because 0.41mb doesn't scream fixed to me!!!</p>