NM
Nathaniel M

1 reviews | Active since Mar 2015

03 Nov 2015, 22:18

Bunch of *****

I have been waiting for Telkom to come and fix my line and they never came. Today I called them 3 times. I spoke to Xolani, Samantha and Ntswaki and all of them had a different story. If you Telkom as a company lie to your clients all the time at least tell the same lie. My call has been escalated and still no help from you. My kids are writing exams and needs internet and right now I'm paying for something I don't have and mind you we paid our bill yesterday. Escallation number is 774133 and Ref number is 260crk241015. Your technicians aren't doing their work, they sleeping in their company vans, and I have the photos to prove how damn hard they working, bunch of idiots if you ask me.

0
Replies (1)
Telkom
Telkom's reply03 Nov 2015, 23:24
Official
Hello Nathaniel2014,

Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.

Your social media reference number is SM161676.

Regards,
Joshua
Telkom Social Media Team.