1 reviews | Active since Apr 2017

20 Apr 2017, 22:56

Bunch of *****

<p>So I have been calling telkom up for the past 3 damn weeks and each day I get told different ****! How nice of Telkom to **** me around all the time.Firstly I call stating my phone is not working sim says invalid then I get told no your SIM card is damaged ***?then I call again 2 days later I get told "oh no you SIM card is not damaged it's just that your line is suspended we don't know why it's so your Payments are reflecting on our side but don't worry I will fix it".The next time I called up again same damn thing I get told sorry the line is still so but I will get the manager to send it off and fix it then it will be working the next day for sure. Phone in again I get damn told oh no there is no notes on the account and your reference number don't bring up any information of the previous calls? Like what the ****en hell? I literally called in 4 times today again and I get told again oh no there's no feedback we will log it to back office? And I'm stil waiting,I then ask to speak to a manager I get told oh no my manager is not available? What *** it that? Then I get placed on hold for 20 minutes.Telkom yoh guys are so ****en quick to debit and **** but provide **** customer service man. I would never recommend you guys to anyone.If my phone is not fixed by the end of this week I will most definitely take further actions with you guys because you guys need to damn send your agents back to training and and advise them to stop providing ****en wrong information and to stop lieing to customers man... I'm so disgusted in telkom what a bad internet service provider I chose....****en bad Service you guys need to treat and look after your damn customers better man seriously quick to debit money every money over charge customer and provid *** service no ways....

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