Bunch of *********** idiots!

<p>I took out a 24 months cellphone contract with abovementioned cellphone provider which expired in May 2016. A couple of months before the contract expired I had tried to apply for an upgrade but like everything else no one at the call centre could help me. Now on monday I received an invoice and when I called the call centre to inquire I was given a reference number and an empty promise that someone will get back to me. Suddenly today I received an email saying "Your case no ***7 @ Telkom Mobile is resolved.Who are you gonna call! ***?</p> <p>How has my case been resolved? No one bothered to call me and now all of a sudden my case has been resolved. These people must think we are all idiots. I will NEVER again take out a cellphone contract with Telkom mobile. Their service is appalling and even when you call the call centre you will hold for over and hour and NO ONE can answer your questions.</p> <p>Come month-end, I DO NOT expect to see this amount going off my account otherwise there will be hell to pay. I refuse to be charged for something I did not agree to.</p> <p> </p>