1 reviews | Active since Jul 2017

31 Jul 2017, 12:07

Bunch of ******

<p>For the first time since installed a phone line and adsl. I have an issue. Last month i didnt have the funds for full payment because they only took R500 as per debit order although i phoned them to increase it. 2 weeks later my line was suspended. I have previously owed them a lot more than that and could pay the next month. Now today after 2 weeks suspended line i received an sms if i pay the arrears it will avoid suspension? I tried talking to Sindiwe on the phone and was told sorry if you pay you have to wait 48 hours. But its not my fault the line was suspended and couldnt phone them. I am very cross and now i am told they dont kbow why i received this sms</p>

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Replies (2)
's update31 Jul 2017, 12:10
Reviewer Update

And i would like to add when i said i have been struggling to pay via eft, because i dont go to town that often i was informed oh we currently have a problem with fnb eft

's update02 Aug 2017, 08:29
Reviewer Update

I have received excellent service from one of their male consultants. They are never rude and always knows whats going on. Thank you.