Bullying tactics by Telkom

Telkom sent me migration confirmation that my number would be ported to prepaid from contract as I was now out of contract on the 27th of February 2020. Telkom continued to bill me for the next two months as the contract services remained active. I contacted Telkom on April to notify them that the contract services were still active but nothing was done to rectify this up until Telkom finally cancelled the contract services in June 2020. I lost my phone in March 2021 and required a sim swap and have been unable to get one because I was told that I owe Telkom two months subscription in the amount of R2005.00. When I escalated this matter with Telkom Billing department I was told that I have to pay for the two months when Telkom failed to migrate my line to prepaid. This absolutely ridiculous as I was already out of contract and the reason why the contract services were still active after February is not my fault. I feel that I am being bul**** by Telkom to pay for their shortcomings on this matter.