BULL**** SERVICE FROM TELKOM SOUTH AFRICA

I am a Client of Telkom, a long standing client. I HAVE RECEIVED THE WORST DAM SERVICE EVER.

I have been dealing with their back office and call centre for 6 days now with a payment allocation, I have acknowledged that I have made a mistake with the reference number, hence forth I have sent 12 proofs of payment to show that I have paid it to telkoms absa account.

For 6 days now my matter has been escalated and still no feedback, TELKOM IS VERY QUICK TO TAKE MONEY BUT WHEN IT COMES TO SORTING OUT CLIENTS ALLOCATIONS IT TAKES FOREVER.

I have spoken to 3 managers, multiple agents, made multiple calls to follow up and sent Multiple emails to their agents and back office AND STILL RECIEVED NO FEEDBACK.

ALL I GET IS A BUNCH OF BULL SAYING WE ARE WAITING FOR FEEDBAC****

HOW LONG DO YOU HAVE TO WAIT TO GET FEEDBACK ON PAYMENTS THAT HAVE BEEN MADE AND PROOF HAS BEEN SENT!!!

**** SERVICE FROM TELKOM