Bull **** service and rude consultant (penny)

Bull **** service Maponya mall stand out..talk about rude consultant penny from maponya mall takes the tittle..I went to book my contract phone for repairs after water damage and I was not assisted in any manner..the consultant told me to find a Samsung outlet and book it myself.after 9 yrs of being with telkom, be it my laptop contracts, be my cell phone contracts I'm shocked. To my understand they need to book it for me, when things have changed I was not well informed instead she gave me bull **** attitude, asked to see the manage she said the manager is sick..I'm stacked with a damaged phone and feel helpless.. dissapointed in telkom and competitors should be made aware of *** service to gain more client like me who are being mistreated.