jP
jolien P

1 reviews | Active since Oct 2016

23 Feb 2017, 14:02

bull **** service

<p>in light of the above title, the service from telkom is pathetic, they only beat around the bush, i had a credit report done i had an outstanding amount, i paid it and waited for a settlement letter, i phoned again i was told my account is not settled i owe 97cents i paid R10.00, R9.00 for the "poor" i phoned for settlment letter i was told wait 48 to 72 hours, i waited but since then i been following up on it and everyday they told me it getting proccessed, today morning i called they told me by midday, i called midday and was thrown from consultant to consultant, they were quick to put in credit burea but very slow to take it off and even more slow to send a settlement letter, that is pathetic from such a "reputable" company and i will never do business with them again it was my first time and my last time. and i will never encourage anybody to do business with them.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply28 Feb 2017, 13:07
Official

Good day.

We apologize for the inconvenience caused.

We have requested Delisting Department to assist you further.

Feedback will follow from them.

Kind regards

William

Telkom Social Media Team