Bull****

I had a contract with Telkom that ended on the 31 October 2023.I needed to call them and change to prepaid so I dont get billed.I submitted a cancellation online and I also called on the 31 October 2023.Noone advised it takes 30 days for them to cancel an already ended contract...Im stil billed the full amount of the contract for November.I called Telkom on the 28th of November and asked for a manager and got put on hold for 10 minutes I cut the call and called back and I still get put on hold again for a manager then I get **** by the agent that she is working from home.I have been with Telkom for over six years amd to experience this is absolutely ridiculous.Cost of living is so high and Telkom wants to rob people for they hard earned money.I will not be paying for the contract that is already ended