BS from Telkom

<p>I called Telkom regarding an invoice from a contract that should have been cancelled. Their operator Gugu took all my details and asked me to forward the e-mail exchange confirming my claim that Mondo had told me the contract</p> <p>would be cancelled. Apparently I was given a personal e-mail, not a telkom business e-mail, and, naturally, after sending the mail and following up a few days later, there was no response. Calling Telkom again, after being given the run-around, I was told NOTHING had been done. Big promises and no action. This could have had serious consequences as I thought the issue had been taken care of - irresponsible to say the least.</p> <p> </p> <p>I am still stuck with the problem. Now, after having to argue and talk to 3 different agents, I have a case number: ********** 6. Please Telkom teach your agents to be more honest and willing to help. Also, Telkom should take some responsibility for contracting miserable telemarketing companies like Mondo!</p> <p> </p> <p>Best Regards,</p> <p>Manfred Zoller</p> <p> </p>