Brooklyn service unacceptable

<p>Not once have I gone to Telkom Brooklyn branch, Pta getting addequate service 1St time. Last experience: did sim swap. Was told immediate actice, although it activated 4 days later. To my surprise they swapped the wrong number. Cost me to go into branch again. They gave free sim, but then system down. Was told it would activate next morning and Flair would phone me. I told them I don't believe them. Well it is afternoon already, as expected no call from Flair or Rebecca who promised, and sim not active. Will have to go in again as they also don't answer their landline. </p>