TI
Trees I
1 reviews | Active since Sept 2010
21 Feb 2016, 21:02
Broken Services
Since 6 December '15, and 4 different Job Reference numbers (591cnk080116;42cnk180116;180cnk070216;304cnk140216) were NOT attended to. Each time I got phoned, I explained the problem, and no-one came to the house. I just received via sms that my line was fixed. It clearly is not, never was, and Telkom repair staff is dishonest by saying they have fixed the line. Only once did someone come to my home. I even told them where the problem is, but they are not interested. I am at my wits end.
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Telkom's replyOfficial
22 Feb 2016, 09:27Hello Trees,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply22 Feb 2016, 09:27
Official
Hello Trees,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,