Broken Service

Upon returning from holiday my VDSL line was down and the telephone line makes a crackling noise.<br> Tried calling 10210 to speak to an operator (from my cellphone since the landline is unusable) was on hold for 56min, then the call dropped.... called again another 45min wait. get transferred from one department to the next.<br> <br> Got fedup, went to telkom store, apparently they can no longer help with faults, you HAVE to call the ****** 10210 waiting line.<br> <br> I work from home and basically can do absolutely nothing at the moment, loosing thousands on Rands every day.<br> <br> Telkom is completely unreachable and useless. Spoke to neighbour he recalls seeing telkom open the manhole in front of my house during the holiday, probably installing a new line for someone, if the technicians are to *********** to install new lines without breaking other existing clients lines then maybe telkom should consider training them better and providing better support.<br> <br> Telkom fix this issue or I will simply cancel all my services with you and move to different provider. Really tired of always having issues with this *********** company.