Broken Promise

<p>I have been out of service from 1 June 2016 till mid August 2016,we were then offered a fixed line look alike(FLLA), which is very inconsistent,the reason for a FLLA is that the lines were ****** and they are not going to replace in our area, I came to find out that my neighbour which is about 400m does have a landline with ADSL,we have an elderly person who relies on the landline because he does not know how to use a mobile device, I have spoken to Masindisi from the Social Media Team, and she has spoken to the Area Manager of our area, who has said that they will fix up the landline, I was told to go to the Telkom shop and order a landline,this was end of September 2016, when I followed up on the order for the landline, I was told the order was cancelled because of infrastructure,so where is the consistency there at Telkom,I am in desperate need of a landline and I hope Telkom can stick to their promise and show some integrity...PS,A Hello Peter was logged 4 months ago with no solution,Please help as we need this landline for emergencies</p>