Broken line for 34 days

Logged call with Telkom on 13Jan2016 - 275CRK130116. 9 days later it was assigned to technical division. 3 reassignments to other technicians still did not fix it. Call was closed without being fixed. New call logged 35CRK050216. Already been reassigned to 2 technicians and still not fixed.<br> Call centre escalates without any success. No feedback from technical division and no one arrived at house to fix in 34 days. No number to call technical division for feedback.