Broken ADSL Line every Eveningq

Hi,<br> <br> So i had this problem before with Telkom and after multiple calls and complains it was finnaly fixed after 3 months however now I have same problem and Telkom has told me that they cannot help me.<br> <br> Every evening my internet speeds drop, latency increases to 400+ local wise. I have submitted number of complains and ticket to Telkom but been told that they cannot help me. Also I have been told that they will follow up on my ticket yet they just close it. I have submitted ticket recently and it has been ignored for over 10+ days now. Very good service....still waiting for resolution and help