Broadband LTE

Item: Telkom
Rating: 1
Author: Gavin R

When signing up for a WiFi package last year, and taking the precaution to run speed-tests on the LTE broadband offering, I was satisfied at the time that I was making the right choice for my business. Now however, those initial speeds are non-existent! I have taken screenshots of my current speed-tests and will happily forward them to Telkom should anyone contact me about this.

Helpful (0)

Replies (2)

Telkom's replyOfficial

29 Aug 2017, 15:28

HI gawieroos

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task or mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction REF: AI***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's reply29 Aug 2017, 15:28

Official

HI gawieroos

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction REF: AI***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's replyOfficial

02 Oct 2017, 14:15

Hi gawieroos,

This response serves as a follow up on your inquiry, please note that we have tried to contact you on ***, you are currently unreachable , contact us on 081180 as we need you to provide us with your affected number, ID number and Case number.

Thank You,

Regards

Asithandile

Telkom Social Media Team

Best regards,

Telkom's reply02 Oct 2017, 14:15

Official

Hi gawieroos,

Thank You,

Regards

Asithandile

Telkom Social Media Team

Best regards,

Broadband LTE

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