BRING BACK THE SIGNAL

Telkom was contracted by Webafrica to repair my ADSL line on 3 February their technician arrived after much nagging on 11 February. The technician disconnected the partially working line, went down to the bottom of our property to the pole where the line entered the property came back said he was going to sort it out and would be back the next day and we have not seen him since. After much nagging of Webafrica a senior technician arrived at the property and promptly phoned me as he said there was no line. I then explained that his colleague had disconnected the line plus modem etc. and he then noticed it lying on the floor where it was left by his colleague. He the followed the same route and ended up at the bottom of the garden and came up and told my wife that he cannot do anything without help as the pole was *****ed. She offered the services of our gardeners but he said they are not allowed to touch their pole. I wonder why the previous technician did not notice the pole or if he did maybe he needed a second opinion! So how long now before we get another visit and get our service restored. Telkom provides my landline and my ADSL line is provided by Telkom to Webafrica.