SM
Sandile M

1 reviews | Active since Dec 2021

01 Dec 2021, 08:30

Bring Back My Money you TELKOM ****s!! I want MY MONEY BACK ALL OF IT

Shocking service from Telkom.

I had a 24 months data contract with Telkom that started last year around October, then this year October my data sim was disconnected without any notice. Then when I visited their store they told me that someone at their call centre disconnected the sim. Then I informed them I did not request that, they promised to investigate. Then month end October I get billed the R910 that was debited from my bank account for sim card I did not request to be disconnected. In beginning of November I got the invoice of R717, then I went to Telkom shop again and I was told the sim card was reconnected without my notice. Then they also told me that I have R900 as a credit on the account and I requested for the sim card to be disconnected and also for my account not to be billed for the sim card that I did not authorise to be reconnected and I have not used it. I'm really ****ed that this matter has been going for two months now and today my bank account was debited the R717. I really want all my money from Telkom, this is *******. Telkom is robbing me for real NOW. How did they reconnect the sim card and started new contract without my consent?

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