bridging of contract- *****

<p>I have a contract with telkom for almost two years now and four months ago my debit order went off less the amount that they charged me for. they put my account on hold for R18. Ever since then my phone has been cut off yet every month my debit order goes off. i keep on phoning and leaving messages and no manger or superviser gets back to me. Now i believe my contract number has been given to someone else. HOW in the world do you do that?? i am unable to use my cotract phone which I AM PAYING for btw. this is outrages service from Telkom. I am not owing any monies on my contract yet I cannot use it. I am so tired and angry with all the followups I have to make and no one every comes back to me. </p>