Breech of contract

Hello

Landline number is ********** Name: Anton Johnstone.

I recently switched from 10mb ADSL to 20MB fiber, but now my integrated data sim is not working.

I have wasted 4 visits to Telkom shops, about 20 calls to the different departments, each call about 40mins long. And my integrated sim is still not working. At this point I would like to cancel my Fiber contract completely as all the Telkom staff I have spoken to have not been able to assist. I have now been told that there is a pending order on my account which has now been pending for almost 2 months.

I use the data sim to assist with my work, and at the moment, I am spending more time fighting with Telkom than actually working.

I think is best if cancel my account due to poor service. This switch from ADSL to Fiber is supposed to be a seamless process, but is the furthest from it.