Breech of contract

i ordered a bundle from telkom in Feb 2015 now in June i have still not received this stock i am in the process of canceling with telkom and i am being told i cannot cancel or telkom refuse to cancel due to a contract bundle still active which i have not received this is to me ***** as i am not being supp**** the items i wanted yet im being charged for it. i handed in my notice over a month ago and still nothing. should this not be resolved shortly i will be taking telkom to the competition board as i have given plenty time.