BG
Bulelani G

1 reviews | Active since Jan 2016

22 Jan 2016, 11:50

Breach of Protection of Information Act

I'm taking Telkom to the cleaners for the biggest breach of contract know to the telecomms industry, being a manager within the industry myself, I will make sure that I get what is just for what they have done to me. Having been with Telkom Mobile for the past 2yrs with no trouble it is terrible what has happened in the last 2 months. Firstly an ******* SIM SWAP was done on my number without any authorisation from me as the account holder, and to top it off the SIM card(mine) was given to my girlfriend(now ex), she had full access of my number for 2 days without me knowing that my phone is not working. Not only is this ******* but it has caused huge problems in my personal life. To follow it up an unauthorised debit order then gets taken out of my bank account and my line remains suspended into the new year, with them having taken this \*******"debit order on the 21st Dec. Following to this I've had a call centre TM put the phone down on me"

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Replies (2)
Telkom
Telkom's reply22 Jan 2016, 14:30
Official
Hello gummiwp,

Thank you for making contact with us

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

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Regards
Keagan
Telkom Social Media Team
BG
Bulelani G's update24 Jan 2017, 12:44
Reviewer Update

Yet another problem arises with your useless organisation, sort that one out too before we find ourselves in court again.