Breach of contract

I have been a loyal customer to Telkom for the past 6 years or so. 2 years ago I took out a contract with a phone. About 4 months into the contract my line was disabled with no communication or notice. I went into the branch and was told to call in which I did. The consultant then said they would log a query, no feedback provided till date. I have spoken to many consultants and emailed several times however still nothing is fruitful. To top it all off I am not being debited unauthorized amounts to my bank account and being charged by my bank and telkom for a bounced debit order (What nonsense is this??)

You guys are ever so ready to debit my account every month for the services I should be getting and even faster to hand me over to the attorneys for an unpaid bill but when I need to get answers or complaint it's almost impossible!.

Calling into your call center is literally pointless because no one helps. Everyone is always referring you to other departments but no one is willing to go the extra mile and HELP A CUSTOMER OUT!

This contract has been breached by Telkom and I want all my contracts cancelled at no extra charge to myself, my funds for my current contract recredited to my bank account, my name removed off the attorneys list for poor payment!

I want answers within the next week!