Breach Of Contract and Theft

I have had it with Telkom. This is a breach of contract and I will take this to the ombudsman. On 19 Jun 2018 I received a notification that I am being billed for my upgrade package which was not even yet delivered. I called the call center and logged a complaint on Hello Peter. No response from Telkom.

On 18 Jul 2018 I logged another complaint on Hello Peter as the LIT box included in the package upgrade was not delivered and is still not delivered. No response from Telkom.

I have called the call center on 4 occasion for the LIT box and no one is able to assist because the system is always offline. I called regarding my incorrect bill over charge on 3 occasion, being told this will be escalated and 3 weeks later still no response or feedback. This is pathetic and I am holding Telkom responsible for breach of contract and theft. If this is not rectified within 48 hours I will cancel the service and WILL NOT be held liable for any buy out costs of ending the contract early. WAKE UP!