RB
Richard B
1 reviews | Active since Feb 2015
12 Feb 2015, 16:40
Breach of Contract and Swapping of my number
My Number is being used by an MTN user, so I receive their calls and messages, and they receive my calls and messages. I signed a contract and have had the same number for 10 years, and now 8ta and MTN have crossed lines and I don't have sole use of my number, as is stipulated in my contract.... The MTN user uses my data and airtime finished by the 2nd of each month, while I pay monthly and get no data or service...<br> <br> The 8ta service is also terrible, as I lose reception wherever I go!!!
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Replies (1)Telkom's replyOfficial
19 Feb 2015, 12:20Hello Richard Breukel,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Porting Team for further assistance.
Your reference number is SM90540.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Porting Team for further assistance.
Your reference number is SM90540.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply19 Feb 2015, 12:20
Official
Hello Richard Breukel,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Porting Team for further assistance.
Your reference number is SM90540.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Porting Team for further assistance.
Your reference number is SM90540.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
