Breach of contract and maladministration

Item: Telkom
Rating: 2
Author: Nkazimulo M

Rudy promised me to renew my contract on R999 unlimited package to be renewed on my business name. When I received my statement last week I was charged R1247.00 instead of R999 and the new contract was still in my personal name.

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Replies (1)

Telkom's replyOfficial

05 Mar 2015, 20:07

Hello mthethwann001,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM94259.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply05 Mar 2015, 20:07

Official