1 reviews | Active since Sept 2011
Breach of contract and charging for what I dont have
<p>for over 8 months now a fight has ensued with Telkom to no avail. Currently on the following line ********** . Internet line to be 4mb to which the account has been paid however for 6 months the service received on the line is confirmed by Telkoms own technicians that only 2 Mb service has been given even though account has been paid for the applicable.</p> <p>Multiple complaints have been registered using this line recently </p> <p> </p> <p>This is now incredibly frustrating and feeling completely taken advantage of</p> <p>Please advise</p> <p>***</p>
Hi Bronwyn
Unfortunately it is not syncing at 4MB
At point of speed test
Download 3.2 MB, upload 0.25 KB
Whilst the contract clearly stipulates "Telkom will do its best to achieve the speed given, it cannot guarentee it" this is still not what is being paid for
Please do advise on the way forward here.
Hi Bronwyn
Unfortunately it is not syncing at 4MB
At point of speed test
Download 3.2 MB, upload 0.25 KB
Whilst the contract clearly stipulates "Telkom will do its best to achieve the speed given, it cannot guarentee it" this is still not what is being paid for
Please do advise on the way forward here.
