BREACH OF CONTRACT ALSO CAN BE *****

Basically Telkom are committing a BREACH of contract and ***** . I ordered a P20lite for R319pm with a 2gig free me. I received an IPHONEX with a 1 gig free me which is R784pm. I contacted them immediately . Reply was we will get courier to fetch and deliver correct phone. after few days of calling and emails. Telkom says its my job to contact the courier service to come pick the phone up. I call courier service they say Telkom needs to tell them to pick it up. After hours finally get them to arrange a date for collection. They pick up the phone before Telkoms 7 day even though they messed up. After another numerous calls and emails they say it should be cancelled within a few days and i will receive a message to confirm. They never reply to anything. So i call many times again and i find out they cant cancel it and i must do it online. I do it online and the issue has not even been checked after a week. TELKOM invoiced me for the IPHONEX at R1568 for 31 July Not only have I returned the iphone which was not what i ordered they still want to bill me. 1st they already debited me R319 before delivery for supposed my P20lite. which they never credit me back as yet. 2nd they bill of R1568 is wrong . ive made at least 50 plus call and 100 emails . ive just been getting arun around. So to sum up they at Breach Of Contract and ***** if they try to debit me . either way my account wont have R1586 only about R500 meant for a p20lite.