KM
Kurt M
1 reviews | Active since Oct 2014
10 Jan 2016, 15:56
Breach of Contract (Again)
Again I'm being capped @ 2mb when I'm paying for a 4mb uncapped. This is the 2nd time in 2 weeks and this whole weekend I haven't been able to sync anything beyond 2. And the customer agent I spoke too (Lungile) was more than arrogant and serving with a bad attitude. Last reference was SM182275.<br> You guys are quick to get your money but I'm paying for a service that I'm in no way being served with.
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Telkom's replyOfficial
10 Jan 2016, 16:45Hello kurtm30,
Thank you for bring this to our attention. We will escalate this query to the technical team to attend and they will make contact with you to assist further.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM185560.
Regards,
Joshua
Telkom Social Media Team
Thank you for bring this to our attention. We will escalate this query to the technical team to attend and they will make contact with you to assist further.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM185560.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply10 Jan 2016, 16:45
Official
Hello kurtm30,
Thank you for bring this to our attention. We will escalate this query to the technical team to attend and they will make contact with you to assist further.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM185560.
Regards,
Joshua
Telkom Social Media Team
Thank you for bring this to our attention. We will escalate this query to the technical team to attend and they will make contact with you to assist further.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM185560.
Regards,
Joshua
Telkom Social Media Team