1 reviews | Active since Mar 2009
Breach of contract
<p>I have app**** for the Telkom router and the data package of 5gig during the day and 10 gig night owl of which is suppose to be R149 pm. I have been receiving the statement that reflect that I have a 2 Gig package . The March statement shows that I have to pay R315 and the April statement shows R666. I called Telkom on the 18th April 2017 and I was told that my account is uncapped and that is why I dont pay R149. I did not agree with Telkom for such a package. My data only last for two weeks of which is clear to me that they only issue me with 2 gig. I have also told them to do the debit on the 25th and they do it on the 5th of every month. If this is how customers are treated , I dont have an alternative but to cancel this contract. Telkom is misleading people.</p>
Hi
My account number is ********** 82 , Sim card number is ********** 924 and my id no is ********** 256084
Regards
Hi
My account number is ********** 82 , Sim card number is ********** 924 and my id no is ********** 256084
Regards
Telkom have billed me an extra R500 again after I have called them in in April to cancel this uncapped internet access of which is not part of my contract. I have called on the 17 May 2017 to enquire about that R500 for an uncapped internet that I have cancelled with Hlengiwe Khumalo who failed to remove it on their system. I am not going to pay that R500 that has caused by the incompetency of their staff. The contract that I have with Telkom is 5 Gig during the day and 10 gig night owl and when that data is fineshed I should not have access to internet. The lady named Guugu told me I should put my data simcard on my cell phone to check the remaining data. That is insane.
Telkom did not bother to call me after they requested my account details. Terrible service
Telkom have billed me an extra R500 again after I have called them in in April to cancel this uncapped internet access of which is not part of my contract. I have called on the 17 May 2017 to enquire about that R500 for an uncapped internet that I have cancelled with Hlengiwe Khumalo who failed to remove it on their system. I am not going to pay that R500 that has caused by the incompetency of their staff. The contract that I have with Telkom is 5 Gig during the day and 10 gig night owl and when that data is fineshed I should not have access to internet. The lady named Guugu told me I should put my data simcard on my cell phone to check the remaining data. That is insane.
Telkom did not bother to call me after they requested my account details. Terrible service
This is insane , I have been billed R500 now at the end of June 2017. I am cancelling my contract with immediate effect without paying any penalties. Nation Credit Regulator will get my story.
This is insane , I have been billed R500 now at the end of June 2017. I am cancelling my contract with immediate effect without paying any penalties. Nation Credit Regulator will get my story.
Good Morning Telkom , I am still waiting for your feedback. I want to cancel my conntract,
Good Morning Telkom , I am still waiting for your feedback. I want to cancel my conntract,