RD
Reeec D

1 reviews | Active since May 2016

25 May 2016, 09:35

Breach of contract

<p>I opend a 2 year contract in March 2014.</p> <p>When the cotract was comming to an end I submitted a cancelation request and till today i AM STILL PAYING FOR SAID CONTRACT.</p> <p> </p> <p>This is not the first time I have had major problems getting contracts cancled that have come to an end ,especialy with TELKOM MOBILE. Last time it took a year to get it sorted out.</p> <p> </p> <p>The staff at the walk in customer care centre could not care less to try and sort this out.</p> <p> </p> <p>The number in question is *** .</p> <p>A cancelation request was logged on the 18 April 2016 but u till now I have never been contacted by any representitive of Telkom.</p> <p> </p> <p>Please contact me on ***</p> <p> </p> <p> </p>

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Replies (2)
Telkom
Telkom's reply26 May 2016, 14:14
Official

Good day reeceandrewdavison

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom
Telkom's reply26 May 2016, 14:17
Official

Hi reeceandrewdavison

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team