1 reviews | Active since Dec 2011

02 May 2016, 14:59

Breach of Contract

Useless service provider which i will take to the CPA court this week. Account payment due on the 26th. I made the payment on the 26th and now 8 days, 14 calls to 10210, 4 chat sessions, 1 twitter chat session, R300 Vodacom Airtime and R7000 loss of revenue from unable to work later and my services are still not working. No one at this useless company seems to know what they are doing, every person in the call centre promises me that my service will be up and running by close of business (verbal contract) and this is still not working, now the latest *********** agent tells me that it will take 7-14 days for my account to be unsuspended. Guess what it will take me half a day to sue Telkom for breach of contract. Guess ill see you in court.

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Replies (1)
Telkom
Telkom's reply04 May 2016, 15:20
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***.

Please also e-mail us at *** to provide the affected line number

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team