Breach of Contract

Telkom provides uncapped LTE but when I was having problems downloading from the Internet and I enquired from Telkom I was informed by Nomaoalananta Ndwandwe of Telkom at 21:23 on 21 March 2016 my speed on my LTE device was throttled due to a fair usage policy. Then I said to her I would have rather taken a contract with neo tel or another service provider if I was informed about this when I took out my contract. In my opinion Telkom is unfair to its customers as their fair usage policy is left to interpretation especially if the CEO or finance director or whomever is responsible for setting the prices for Telkoms smart internet uncapped package. The Telkom CEO can call me directly if he or she needs to understand why I am disgruntled about being mislead on the following number *** as this is the first time in 9 months that I have this contract this has occurred. Telkom offered me an uncapped service why now should it be throttled. Telkom please clarify. Please advise and inform other potential and existing Telkom customers before they are mislead. <br> <br> P.S. Treat as urgent <br> <br> Regards Sanjay Singh