Breach of Contract

I paid my account in full 5 days ago. All my services are supposed to work within 48 hours of payment, however, my ADSL and Internet is not working. <br> <br> I have now spoken to 5 different call centre agents and each of them has a different excuse as to why my services are not working. No one can tell me why the suspension on my account has not been lifted.<br> <br> A lady in billing yesterday promised me that it would be resolved before 8am this morning, another gent told me on tuesday it would be up in 2hours but still no internet. <br> <br> I am paying for a service and not getting it. This is breach of contract and will be going to the Small Claims Court to settle this as i am loosing money on my business without internet