dK
dennis K

1 reviews | Active since Jul 2011

08 Dec 2015, 06:56

Breach of Contract

I am tired of reporting the same fault everyday. You said i can get 10Mbps but an getting 3Mbps when every month i pay for 10. When i said i wanted to cancel this contract you said you have to take back you DSTv Explora because it came with the package. Now i did the math, the money i am losing monthly is better off buying my own Explora. If you are not able to fix this or offer better services then its a breach of contract on your end not mine. I am sure i can get a better service for the money i pay every month. I have been more than loyal but your services keep disappointing me and i am tired of reporting the same issue over and over again. Sort this or cancel this contract!

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Replies (1)
Telkom
Telkom's reply08 Dec 2015, 08:14
Official
Hello dennistk,

Thank you for making contact with us.

Please assured that this matter has been sent to our Technical team to assist in checking the speed that your exchange is capable of supplying and we will contact you with feedback.

Your reference number:SM175877

We apologize for any inconvenience caused.

Kind regards,
Lindani
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