1 reviews | Active since Apr 2025
Breach of contract
Good Day,
I took out a brand new contract in January 2025 for an i phone 15 256gb at R829 x36 months any payment date that i opted for was 30th. I was told im not going to pay anything extra but to my surprise my first bill was R900 odd i dont know the exact total as i never got emails with my invoice i went to the store and i cant remeber what the consultant said my i paid it via eft as i dont like reversals on my ITC. Last month telkom charged me R1000 odd due to unpaid debit fee as they went into my account the 25th since get go but my agreement with them was 30th and according to the call centre i have a subscription on this number that was activated 23 sept 2024 called bid and win which doesnt make sense because i only have the contract since January 2025. I allowed the debit to go off as i dont want any ITC Issues but i am very furious with the service received. I provided all my correct information and documentation but my surname was not correct, that home address on my bill i dont know at all i apparently have a prepaid number on my name that i am not aware of and i never get statements emailed to me. I WANT THIS CINTRACT CANCELLED IMMEDIATELY AS THE ENTIRE CONTRACT WAS BREACHED ON TELKOMS SIDE AND I WOULD LIKE MY R200 REVERSAL FEE AND MY EXTRA FOR A SUBSCRIPTION THAT I DIDNT ADD. If this is not cancelled i will be taking it further as my bill for april is again R906 and not R829.
