DT
Danie T

1 reviews | Active since Nov 2014

14 Jun 2018, 09:03

Breach of Contract

Account # ********** 07- I was called by a Telkom salesperson to convince me to go the fiber route for internet connectivity - note that I did not approach them. As is normal nowadays there is no contract for my 10Mbs new fiber installation - the called gets recorded to provide a record of what was agreed.

They installed my new fiber line 3 day ago. This service they provided is a absolute breach of contract as the reduce the date to 2 Mbs at night.( I have speed tests as proof of this). After 3 day of calling them with no improvement, I now revert to the Consumer Protection Act and notify Telkom that the telephonic contract is not not valid due to your breach and I will not continue with pathetic ******* service. Telkom you got 7 days to collect the useless equipment you installed in my house, I will dispose this equipment after 7 days in the trash bin if not collected.

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