Breach of contract.

It all started when my wifi account with Telkom went into arrears and then it was cut on the 2nd of January.. I was then billed for the entire month of January and February. The bill at the end of February was over 3k, which I paid at the end of February after speaking to someone at the call center and I was advised that I will compensated for the two months I paid for wifi which I didn't use.. A couple of days later my wifi still wasn't on and I called in again and I was informed that my account with Telkom was canceled without my consent. The agent then said they would send someone out to have the wifi installed again.. I waited for about 3 weeks, called in again and explained everything. I was contacted the next day to work out a way forward and told again someone will be sent out to install my wifi and it's been 3 weeks that I'm waiting. So I've basically paid Telkom over 3k at the end of February for wifi and I am still sitting without wifi 2 months later. This is absolutely terrible service.