BREACH OF CONTRACT

Launa from telkom today responds to my query after a month. My query related to data going missing. i should receive 60 gig a month (30 daytime and 30 midnight until 6). Well, ran out of all 60 gig by 2 or 3 October and again in November although it lasted slightly longer.

No today I get this "standard" response which I know for a fact is untrue and that they can not explain what happened to my data. I paid for a service which I did not receive. THERE SIMPLY IS NO WAY THAT 60 GIGS DATA CAN RUN OUT IN 2 DAYS SO PLEASE DONT INSULT ME BY RESPONDING IN THE MANNER IN WHICH YOU DID.

Thank you for making contact with us, we tried contacting you with no luck. Please be advised that as per our findings with your query, the data was used and charged correctly, you are advised to turn off data when not in use, restrict the background data and clear the browser history. We apologise for any inconvenience caused. Kind regards, Launa