Breach of contrac beacuse number not being ported

i have taken out a contrac on the 15/05/2018 and asked the sales person that i need the contract number to be the one i have supp**** , when i got the phone on the 24/06/2018 , i was informed that they didnt do the number porting for the telkom number supp**** , i need to do a owner change i did it in branch , and they said after this it will be moved , i followed up with the call center on the 30/05/2016 and was informed nothing was done , i then requested that this been be done i was informed by the call center it will take 72 working hours REF NUmber : ********** 9 , after this time lapsed the number was still not ported they then informed me that it will take another 24 to 72 hours , i have followed up numoures times and still get the same response it is still pending , i have chatted via the chat line aswell a few times and get the same response today is the second 72 hours after i was promised the firsst time , all the call center can give is what is happening and it is still pending.This is a breach of contrac from telkom i will go today and cancel my contrack in store. This is the worst service of an company in south africa , even on Hallo peter they take longer to respond . Let see how fast this is goieng to be resolved