Breach of agreement & Unprofessional service provider..!!!

On Friday, 14 June 2019 14:51 Capitec Bank sent Telkom an email advising that they need to switch my debit order from FNB to Capitec with the relevant banking account details, Telkom have received the relevant information to which Telkom did in fact load the details onto their system but failed to load a debit order. Now my Account no *** have been suspended because Telkom never debited my account, I have spoken to a female today 14th of November at 16:30 whereby this consultant confirmed that they / Telkom did receive my new banking details but neglected to load the relevant debit order as mentioned above from their side, now my account is suspended because of Telkom's unprofessional client service and huge lack of communication s****s. The consultant was also very rude and ended the call whilst I was still busy talking to her, WOW, what great / pathetic service is this and just to think that this is not the first time I had issues like this with Telkom. Firstly it took Telkom almost two months to complete my landline installation and were billed during this time for services I could not use as a result of not having had internet connection at all! Now Telkom have suspended my account and have been treated like a **** by having one of Telkom's consultants putting the phone down / ending the call whilst still speaking to her and trying to make sense of all of this? Brilliant Telkom, just brilliant, TO ALL THE CLIENTS IN SOUTH AFRICA WHO ARE THINKING OF DOING BUSINESS WITH TELKOM, THIS WILL BE THE ONE MOST BIGGEST MISTAKES YOU WILL EVER MAKE...!!! For poor, unprofessional service & unqualified staff members acting as consultants who will leave you gasping for breath and raise your temper to a point where you will suffer a heart attack for sure, please feel free to contact Telkom! Telkom will also even try and sell you the same contract over and over again once you have an existing account with them, from bad to pathetic in no time at all. Please feel free to contact me so I can tel you exactly what I think of you and why I'm being this arrogant. I will gladly AGAIN force this up as high as I can just like the last time you held me for a fool which in the end did not work out very well for Telkom, I will also again continue to be consistent in uploading bad reviews about Telkom up until such time where you provide me with proper professional service, lift the suspension on my account and apologizes for the poor client service received to date. The first 10 Meg line was never a 10 Meg line as I could hardly only pick up between 1 & 3 Meg which is already in breach of agreement, now since I switched over to Fiber, again the first month was great and then yet again dropped down to less than 8 Meg where this was so far the best reading I got where it should be a 20 Meg line. Telkom have yet again dishonored their agreement which means the breach of contract and then also neglected to load my debit order to which Telkom had all the relevant banking details which Telkom had confirmed via telecom conversation just prior to having the call ended when the consultant realized that she had made a critical error on her side by doing so! Please feel free to contact me should you wish to resolve this matter as I surely will be taking this further just as before!