Braking contracts and still demanding payment.

Absolute waste of time regarding land lines and internet. I have a 24 month Contract with them for the ADSL deal. In my first few months my lines have been ******. I reported the fact that the internet was down and waited for the resolution. after 2 weeks I had to phone Telkom back for the resolution more then once just to find out that the lines are not going to be replaced. They also advised me that I will not be charged for the time I did not have internet. They offered me solutions (all witch aren't applicable or available to me, back and forth back and forth) and eventually they advised me that there's nothing that they can offer me, I have to cancel my service... fine... braking contract and inconveniencing clients even further. Then came the bill, Full payment expected. Phoned Telkom again in the beginning of FEB to rectify the bill as there will be no more bills from next month and I refuse to pay for the down time. Back and forth again from pillar to post still no resolution. I love the mobile side of Telkom but this is absolutely ridiculous. How can one department be so useless and inconsiderate and another operate smoothly???