1 reviews | Active since Jun 2014
BP Fraser Telkom Mobile *** // Handed over
I was contracted to Telkom in 2014 for the monthly rental of a modem (no data) at a fixed R129 pm ONLY. At no time did I phone in or authorise other parties to add any data (through voice logging) as the modem was put to other use. <br> The contract was cancelled in October 2015 and an alternative facility arranged with AFRIHOST on 27th September 2015. Again there was no call for any data. Telkom state there were numerous call-ins for data, particularly in late October early November 2015, which I deny. At this stage the contract had been cancelled, another facility in place and the modem no longer in use. <br> I requested Telkom for copies of voice-logging but they were unable to comply. There have been frequent and unauthorized amounts debited to my account including R3'000 on 11/12/15, R15'000 on 13/12/15, R2000 and R3882,90 in March 2016. I have stopped all amounts and reversed with the bank. <br> I STRONGLY SUSPECT DATA *****/THEFT. Matter first sent to NUDEBT under ref ND***6 for collection and more recently to Debt-in under matter TM7986 [Email Removed] for the amount of R6882,90.<br> I am fully prepared to pay for any arrears R129 payments until cancellation, but no data
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Your reference number : SM218717
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Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM218717
A consultant from our billing team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
