Both Telkom and Skynet is appalling

I wish I could give 0 starts.

I am utterly utterly disappointed in the service received from Telkom.

I opened a contract with Telkom, the delivery should have been delivered in 2-3 working days. The courier company that they use is SkyNet, which I 100% do NOT understand why they use them.

The address provided from Telkom to Skynet was wrong so the first day of delivery was “a bad address” on the tracking. I phoned immediately and changed the address.

For the next 4 days, I’ve been on the phone with both Telkom and Skynet asking them to change to address to which I get the response that it’s been changed. But EVERYDAY when I check it’s a bad address to the wrong address.

This is getting ridiculous, and I am planning on just completely cancelling the order because I am truly at my wits end with both these companies.

TELKOM CHANGE YOUR COURIER COMPANY